FAQ
ARE your hair EXTENSIONS human HAIR?
Yes! We provide 100% human hair only.
do you sell indian human hair?
Yes! We sell 100% Indian Raw Hair!
where can i purchase nishi hair extensions?
Nishi Hair Extensions is available at www.nishihairextensions.com & from our retail partner at Mama Africa Beauty Supply.
Shipping IN CANAda
We offer free shipping on all orders above cad $172. We offer express shipping 1-2 business day from Canada Post & Fedex. Standard Shipping is 22$ flat rate.
Do You Ship Internationally?
We offer $22.00 flat rate shipping. based on your shipping country, the rate may be higher to include duties & taxes and will be converted to your local currency.
what payment methods are accepted?
We accept online payments via visa, mastercard, american express, and paypal.
DO YOU OFFER RETURNS?
we are unable to offer refunds, returns, or exchanges. all sales are final. in the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. customers must include photos of the issue and a screenshot of your order confirmation email.
do you offers exchanges?
Unfortunately, we are unable to process exchanges at this time.
my items arrived damaged, what should i do?
Please contact us immediately, within 48 hours of receiving your order, via our contact us page. Please provide us with your order number and multiple photos of the damaged product/s.
can i cancel my order?
Unfortunately, we are not able to cancel an order once it has been placed.
HOW CAN I CONTACT CUSTOMER SERVICE?
Please visit our contact us page.