FAQ
ARE your hair EXTENSIONS human HAIR?
Yes! We provide 100% human hair only.
do you sell indian human hair?
Yes! We sell 100% Indian Raw Hair!
where can i purchase nishi hair extensions?
Nishi Hair Extensions is available at www.nishihairextensions.com & from our retail partner at Mama Africa Beauty Supply.
Shipping TO CANAda
We ship from the United States, Canadian orders may be subject to duty and/or tax charges upon delivery. These fees are set by Canadian Customs, not by Nishi Hair Extensions. When selecting your shipping method at checkout, please verify if duties/taxes are included or if they will be collected upon delivery. We always recommend checking this before finalizing your order to avoid surprises at the door.
Do You Ship Internationally?
Yes! Nishi Hair Extensions ships worldwide 🌍✈️. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customs fees, duties, or taxes may apply depending on your country, and these are the responsibility of the customer.
what payment methods are accepted?
We accept online payments via visa, mastercard, american express, and paypal.
DO YOU OFFER RETURNS?
we are unable to offer refunds, returns, or exchanges. all sales are final. in the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. customers must include photos of the issue and a screenshot of your order confirmation email.
do you offers exchanges?
Unfortunately, we are unable to process exchanges at this time.
my items arrived damaged, what should i do?
Please contact us immediately, within 48 hours of receiving your order, via our contact us page. Please provide us with your order number and multiple photos of the damaged product/s.
can i cancel my order?
Unfortunately, we are not able to cancel an order once it has been placed.
HOW CAN I CONTACT CUSTOMER SERVICE?
Please visit our contact us page.